Shipping Policy
Shipping Policy
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
Production Lead Time
Custom orders require 3-5 business days for production. Standard items ship within 24 hours of order confirmation.
Shipping Methods
We offer Standard (5-7 days), Express (2-3 days), and Overnight shipping. International orders ship via DHL or FedEx.
Delivery Estimates
Domestic: 3-7 business days. International: 7-14 business days. Delivery times may vary based on location and customs clearance.
Order Tracking
You will receive a tracking number via email once your order ships. Track your package in real-time through our carrier partners.
Customs, Duties & Taxes
International customers are responsible for customs duties and taxes. These fees are determined by your country and are not included in our pricing.
Shipping Address Accuracy
Please ensure your shipping address is accurate. We are not responsible for packages sent to incorrect addresses provided at checkout.
Damaged or Lost Shipments
If your package arrives damaged or goes missing, contact us within 48 hours. We will work with the carrier to resolve the issue promptly.
Wholesale & OEM Orders
Bulk and custom OEM orders may have different shipping timelines. Contact our team for detailed shipping quotes and lead times.
Contact Information
For shipping questions or logistics support, please contact our team.
Email: freddo.steels007@gmail.com
WhatsApp: +1 214 889 0400
Call: +1 214 889 0400
